Responsible Gaming — A Commitment
to Safe and Healthy Play
36bet believes gaming should be enjoyable. Using our safety tools and support services, you can play in a healthy and controlled way.
Our Responsible Philosophy
At 36bet, we believe online gaming is purely a form of entertainment. It should never be used as a solution to financial problems or as a source of income. Our promise to every player is this — when you play on our platform, your safety and mental well-being are our top priority.
Responsible gaming means setting your own budget, keeping to time limits, and treating gaming as a small, enjoyable part of life — it should never become the center of your life. We want every one of our users to play in a safe environment and to get help right away if a problem arises.
Playing at 36bet is open only to those aged 21 and above. We follow strict age verification procedures to prevent any minors from accessing the platform.
Important Warning
Gaming can be addictive. If you feel that gaming is having a negative effect on your daily life, family relationships, or financial situation, seek help immediately. The 36bet support team is always here for you.
Our Safety Tools
Set Deposit Limits
You can set how much money you are allowed to deposit each day, week, or month. Once a limit is set, reducing it takes effect immediately, while increasing it takes effect after a set period.
Time-Out Feature
You can take a temporary break from your account for any period from 24 hours up to 30 days. You will not be able to log in until the break period is over.
Self-Exclusion
If you feel gaming is becoming harmful for you, choose the self-exclusion option. This closes your account either for a set period or permanently.
Activity Review
You can view your full gaming history and a complete record of deposits and withdrawals. This helps you stay aware of your own habits and make informed decisions in time.
Budget Alerts
When you reach a set percentage of your defined budget, 36bet will send you a notification. This lets you make a conscious decision about whether to continue.
Direct Support
Contact our support team at any time on responsible gaming matters. Our specialist team is available 7 days a week, 24 hours a day.
Recognising the Warning Signs
Any of the signs below may indicate problematic gaming. Recognising them early makes the problem easier to address.
The Golden Rules of Healthy Gaming
Following these simple rules will keep gaming enjoyable at all times.
Details on Limits and Controls
These tools can be activated at any time from your account settings on the 36bet platform. If you need help, contact our team.
💵 Deposit Limit
Set a deposit limit for a specific amount on a daily, weekly, or monthly basis. Minimum deposit is ৳500. Reducing the limit takes effect immediately.
📉 Loss Limit
Set how much you are willing to lose within a given period. Once this limit is reached, no more bets can be placed for the rest of that period.
⏸️ Time-Out
Temporarily suspend your account for 24 hours, 7 days, 14 days, or 30 days. During this time you will not be able to log in or make deposits.
🚫 Self-Exclusion
Apply for a long-term or permanent self-exclusion. Once active, it cannot be cancelled before the set period ends.
Protection for Minors
36bet is for those aged 21 and above only. We follow strict age verification procedures and do not allow minors to open an account. If you have a child or teenager at home, we recommend using parental control software on your device.
Never share your account password with other family members. Always log out at the end of a session. When you are not using our platform, keep autofill turned off in your browser.
If you suspect a minor is attempting to access 36bet, inform our support team immediately.
21+
For ages 21 and above only. Gaming by minors is strictly prohibited.
Support and Contact
If you feel that gaming is causing problems in your life or in the life of someone you know, do not delay — contact the 36bet support team. Our trained team is available in Bengali and English, 7 days a week, 24 hours a day.
We will listen without judgement and help you take the right steps. From setting deposit limits to self-exclusion, we are with you every step of the way.
Live Chat
Click the live chat button at the bottom right of the site. Available 24/7 in Bengali and English.
Email Support
Email us directly: [email protected] — we aim to respond quickly.
Get Help Now
Do not wait to deal with a gaming problem. Our support team is always ready for you.
Frequently Asked Questions
Enjoy 36bet's gaming experience safely
Set deposit limits, play responsibly, and reach out to our support team with any questions.